Training Bulletin 10- Service Compliance Tracking

Service Compliance Tracking

Classification of Personnel for the Mobile Digital Computer and Computer-Aided Dispatch System & Basic Tracking Guidelines

(Training Bulletins 5 and 8 have been rescinded. Pertinent information contained in these rescinded Training Bulletins has been reformatted in this Training Bulletin #10.)

At the direction of the Los Angeles County Board of Supervisors, our Department provides the Board a monthly statistical report for each Sheriff's station's unincorporated areas and contract cities. This report, known as "Electronic Patrol Area Statistical Summary,” or eP.A.S.S., provides information such as service level compliance, crime statistics, number of arrests, and calls for service.

This Board-mandated report necessitates that concerned station personnel, including but not limited to patrol and dedicated contract items, diligently log onto a Mobile Digital Computer or a Computer-Aided Dispatch terminal so that the services provided are accurately tracked via the automated Monthly Services Compliance Report.

Appropriate alpha codes were created to include all personnel who use the MDC when in service but whose services are not tracked for compliance (example: non-contracted Station detectives, SEB/GET, OSS/CST/CMB/Custody/HQ Detectives, Community Services Assistants).

Call signs were also created for station contracted support personnel (e.g., professional staff, Community Services Assistants and Security Officers) to use when logging onto a CAD terminal.

These call signs have a station numeric identifier, followed by the "Q" designator (example: a City of Norwalk contracted Station Clerk would log on using one of the call signs from 40Q1 through 40Q4).