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Manual of Policy and Procedures / Volume 3 - Policy and Ethics / Chapter 8 - Correspondence

3-08/030.00 - General Instructions


3-08/020.00 - Special Instructions
3-08/040.00 - Instructions/Format - Outgoing Correspondence

The following guidelines shall be used in preparing outgoing correspondence from this Department:

  • Language shall be modern, professional, business English;
  • File numbers;
    • When answering correspondence from an outside agency, refer to the agency's file number and subject title if one is given; and
    • When correspondence concerns a Sheriff's case, refer to the file number of the case;
  • Certified Mail shall be used rather than registered mail when a record of delivery is necessary; and
  • Personal names shall not be printed on form letters.  The appropriate name shall be added by the preparer.