Reference: CDM 5-13/110.00
PURPOSE OF ORDER:
The purpose of this order is to establish guidelines for inmate use of facility vending machines.
SCOPE OF ORDER:
This order applies to all personnel assigned to, and working at Pitchess Detention Center (PDC) South Facility.
ORDER:
Snack and soda vending machines have been placed in various locations at PDC South Facility to ensure every compound has access to them. Each compound contains at least one (1) snack vending machine and one (1) soda vending machine.
The vending machines for the facility will be open throughout AM and PM shifts. The compound officer will close vending during inmate meals, count and as needed for security purposes. Inmates will be provided opportunities on a daily basis to utilize the vending machines with vending cards purchased from commissary.
The manner in which the inmates are called to use the vending machines is as follows:
The machines are serviced weekly by an approved outside vending company. If there is a malfunction with the vending machine, compound personnel shall notify the Inmate Services staff so they can refer the problem to the Title 15 office or Title 15 Sergeant.
If inmates experience problems with their vending card they shall complete an Inmate Request Form (SH-J-437) outlining their issue. Inmates will then put the vending card in an envelope provided by Inmate Services, with their name, booking number, housing location and problem written on the envelope. The envelope will then be placed into an opening inside the vending machine for the vending company to collect and resolve the problem.