If a situation is not controlled by verbal commands i.e., a verbal order advising inmates to sit down and follow instructions or they will be pepper sprayed, the following procedures should be initiated:
- Close and lock all vehicle security gates to control inmates and prevent an escape.
- Obtain backup personnel, notify the CST Desk regarding the situation, and request a supervisor to respond to the disturbance.
- It is not necessary to wait for a supervisor before beginning to remove inmates or take other appropriate action.
- If the disturbance is located in the CST compound, desk personnel shall contact Inmate Reception Center Courtline and request that they advise all Transportation personnel to curtail all inmate movement, lock down all cells, and respond to the location of the disturbance.
- The original Deputy should continue to issue verbal commands i.e., "If you do not stop fighting and sit down, you will be sprayed with pepper spray."
- In addition, the original Deputy should attempt to identify the inmates involved in the disturbance.
- During this procedure all interior lights should remain on and the engine should be turned off, to ensure the air circulation system is not contaminated in the event pepper spray is used.
- Once sufficient backup has arrived one Deputy will take command, and become the "Lead Deputy" of the situation.
- Preferably the Security Officer assigned to the particular bus or, if not available, the first Transportation Deputy on the scene.
- The Lead Deputy will stand at the first gate. The gate will remain secure until all deputies are in position.
- The first backup Deputy will stand in the Security Officer's area ready to respond with pepper spray.
- The second backup Deputy will stand on the stairs, ready to respond with pepper spray.
- The remaining backup deputies will be staged outside the bus ready to receive the inmates.
- These deputies will be responsible for securing the off loading inmates.
Pepper spray will only be used after verbal command efforts have not been effective. Due to the confined area and interior configuration of a bus, pepper spray is the primary devise to obtain control in an inmate disturbance. The PR24 and/or the Handler 12 would be an optional tool. Bureau personnel are not required to carry the PR24 or the Handler 12, due to the restriction of such equipment in many areas, and the lack of adequate accommodations for weapons storage at the various facilities served.