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Manual of Policy and Procedures / Volume 2 - Organization and Functions / Chapter 10 - Technology and Support Division

2-10/010.07 - System Architecture Office


2-10/010.06 - Project Management Office
2-10/015.00 - Information Technology (IT) Projects Defined

The System Architecture Office (SAO) works in support of the Department’s Chief Information Officer and reports to the Chief Technology Officer to develop strategic plans for the coordinated development, implementation, and maintenance of current and emerging information technology (IT) solutions.

The SAO is responsible for the following:

  • Provides overall enterprise architecture oversight, enterprise-wide strategic planning, acts as a clearing house for innovation to support technology related projects and pilots, and interacts with vendors for both innovation and business fit needs.
  • Makes recommendations on the development of IT strategic planning, tracking technical trends, new projects research, adopting and driving emerging technologies, managing enterprise architecture, vendor management, and evaluation of in-house development vs. outsourcing;
  • Legacy application modernization, and system consolidation;
  • Implement architectural standards; 
  • Identifies and tracks Department technology programs and provides a central knowledge base of efforts and technologies;
  • Provides support to the Chief Technology Officer, Chief Data Officer, and Project Management Officer with regards to IT strategic architectures as they relate to new and emerging IT projects being submitted for consideration;
  • Reviews and makes recommendations on products, services, and technical architectures that support data within the Department;
  • Identify an end-to-end approach for information management from intelligent data capture, to master and data quality management;
  • Adopt a strategic approach to IT architecture, as well as develop and implement data sharing policies and standards; and
  • Identify opportunities to reduce information sharing project and operating costs using adopted data sharing and exchange standards, practices, and technologies.