5-07/290.05 - Unit Initiated Claim Process

The Unit Commander is encouraged to identify incidents in which the actions of an employee under his command have adversely impacted a member of the community.  In such instances, the Unit Commander may assist the claimant personally to ensure quick payment and a just resolution of any claim.  Such reimbursement can generally be made within three business days.  The Unit Commander may initiate this claim process by:

• Making immediate notification to the Civil Litigation Unit during business hours;
• Assisting the claimant in the completion of the County Claim form;
• Obtaining verbal concurrence of the Division Chief or Division Director;
• Preparing a written incident (claim) review which will include reference to the Division Chief's or Division Director ‘s verbal approval; and
• Forwarding the claim and completed incident review to the Civil Litigation Unit.